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• Warehousing and Stores managers
• Supply Chain managers
• General managers with Stores or Warehousing responsibilities

1. To what extent has the organization implemented recognized and effective stores management practices to support its supply chain strategy?
2. Where to focus management resources to get improved performance and service delivery from the stores and warehousing area of the business?

When should you use this Analysis

• When service levels to the core business are sub-optimal.
• When developing strategies for improving area efficiencies and service levels.
• When a company wants measurable data to benchmark its stores management and warehousing processes and systems.

Areas of Analysis
Goods Receiving

Quality Assurance

Binning

Picking

Packing / Consolidation of orders

Checking

Dispatch

Scanning & Track and Trade

Data Capture Audit

Housekeeping Practices

Physical Inventory Cycle Counts

Optimising Warehouse space

Internal lead times

Managing returns from customers

Managing stock returns to suppliers

Training
Measures respondents' perception towards training needs analysis, training courses and the effectiveness of training in supporting individual development.
Key Performance Indicators

Standards, Policies and Procedures

Information availability and timeliness

Knowledge and Documentation

Utilisation of the Host System