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    2. Customer Appraisal KPI's | Print |
      KPI's or Key Performance Indicators are measurement of performance for companies used to evaluate and define how successful it is. Key areas of measuring the Customer Appraisal KPI's can be seen below:
       
      1. % Sales turnover of new customers
      • This rate = turnover from new customers / total sales.
      • The rate indicates what percentage of increased sales of the company from new customers is how much?
      2. Number of new customers
      • This rate = number of new customers / total customers
      3. The average sales per customer per year
      • This rate = total sales / total customers.
      • The rate let you know how many sales turnover you gained from each customer?
      • You have any methods to increase revenue per customer or not?
      4. Average sale per VIP customer
      • This rate = total VIP sales / total VIP customers.
      • Compare this ratio to average sales per custome.
      5. The rate of profit of a customer
      • This rate = Net profit / total customers.
      • The rate let you know the average profit that create by a customer.
      • Who could bring more and less profitable, so you will have policies customer care more relevant.
       

    3. Virtual Consultancy News

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      Thu, 21 Oct 2010 08:21:14
      Strategy and Business Planning Products - Virtual Consultancy: http://bit.ly/dviD1e
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      Thu, 21 Oct 2010 08:05:14
      Supply Chain Products - Virtual Consultancy: http://bit.ly/9YfaCb
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      Thu, 21 Oct 2010 07:58:21
      Operations Management Products - Virtual Consultancy: http://bit.ly/9GEq2g
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      Thu, 21 Oct 2010 07:52:30
      HR & Labour Management Products - Virtual Consultancy: http://www.thevirtualconsultancy.com/hr-a-labour-management.html
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      Thu, 21 Oct 2010 07:43:59
      Sales and Marketing Products - Virtual Consultancy: http://bit.ly/aIdoA1
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      Wed, 06 Oct 2010 10:09:06
      A unique consulting offering if anyone knows of another business product like this tweet us.....maybe Harvard should take a leaf from this?
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      Wed, 06 Oct 2010 10:02:49
      On line consulting is the way forward for the small business, never before has there been an affordable option
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      Wed, 11 Aug 2010 11:44:36
      Supply Chain Products
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      Wed, 11 Aug 2010 11:44:29
      Operations Management
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      Wed, 11 Aug 2010 11:44:11
      HR & Labour Management
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      Wed, 11 Aug 2010 11:44:08
      Sales & Marketing
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      Wed, 11 Aug 2010 11:40:52
      www.thevirtualconsultancy.com
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